Qantas’ freight system has been sent into chaos after an IT failure meant that goods were unable to be collected from airports.

The airline has confirmed that a system upgrade to its freight handling system in late September led to an outage that caused significant delays for customers.

With the IT system down, workers were forced to process shipments manually, causing backlogs in deliveries at some of the nation’s largest airports.

The delays meant unrefrigerated produce and pharmaceuticals were ruined, with the Sydney Morning Herald reporting that corpses were left in coffins on the tarmac.

Qantas has denied that coffins were left at airports, with urgent medical supplies and human remains prioritised to avoid delays.

The airline says the IT issue has been fixed and domestic backlogs cleared; however,

there are still delays on international freight services.

“The issue has now been addressed and we are working around the clock to make sure all outstanding items get where they need to go as quickly as possible,” a Qantas Freight spokesperson said.

“We appreciate this has been really frustrating for customers and we are sorry that this outage impacted them over the past couple of weeks. We’ve been posting regular website updates and getting in touch with customers directly.”

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