Navigating peak travel season in India: Why self service will be the real MVP?
Travel presents a host of customer support challenges due to the numerous touchpoints involved in a journey. Each phase –…
Bomb threats impact Indian air travellers, with 29% considering changes to travel plans
The recent threats—60 received in a single day on October 28—have escalated concerns within the aviation industry and prompted a…
How the travel industry can protect data in the age of AI this Diwali season?
As the festive season drives substantial revenue for the travel and retail sectors, many organisations prioritise customer acquisition and revenue…
Indians’ appetite for global exploration is more than ever, with 66% of them planning to travel more in 2025
Skyscanner’s report reveals that 86 per cent of Indian travellers intend to maintain or increase their spending on flights in…
DCT Abu Dhabi to host inaugural APAC Travel Marketplace
This exclusive B2B event will bring together over 200 travel agents from the Asia-Pacific (APAC) region and 60 key stakeholders…
Festive travel surge sees shift in preferences: Southeast Asia & domestic cities top the charts
With both international and domestic travel on the rise, and a variety of destinations seeing increased bookings, this festive season…
Travel & tourism industry mourns the passing of visionary leader Ratan Tata
Ratan Tata’s visionary approach, blending tradition with modernisation, not only shaped the future of Indian hospitality and aviation but also…
Festive season fuels travel boom: Indians flock to Udaipur, Dubai, & beyond this Diwali
This Diwali, Indian travellers are prioritizing destinations that offer a mix of serenity and exploration. Udaipur has emerged as the…
With Hurricane Helene disrupting travel, here’s what fliers need to know
Men inspect the damage from flooding in the aftermath of Hurricane Helene on Sept. 28, 2024 in Asheville, North Carolina.…
The future of travel: Embracing sustainability to save our planet
The tourism industry is at the crossroads. Environmental and social impact of tourism has been the topic of contentious discussions…