Ticketek Australia has confirmed some of its customers may have had their personal details exposed in a “cyber incident”.
The ticketing company told the ABC on Friday that the information – which includes names, dates of birth and email addresses – had been stored in a cloud-based platform, which was managed by a “reputable, global third-party supplier”.
However, it insisted the “cyber incident” had not resulted in any customer accounts or payment details being compromised.
“Since our third-party supplier brought this to our attention, over the past few days we have worked diligently to put every resource into completing an investigation so that we can communicate with customers who may have been impacted, and other stakeholders, as quickly as possible,” the company said.
“We have already commenced notifying those customers who may have been impacted.
“We apologise for any concern that this news may cause — we will provide further updates as more information becomes available.”
More to come.